By submitting an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be held responsible.
In order to contract with Lewisham Homes’ Shop you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Lewisham Homes’ Shop retains the right to refuse any request made by you. Once your order has been submitted we will acknowledge receipt or your request by email and we will confirm the identity of the party which you have contracted with. This will usually be Lewisham Homes’ Shop or may in some cases be a third party. Where a contract is made with a third party Lewisham Homes’ Shop is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When submitting an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to submit your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to change.
By submitting an order request you confirm and acknowledge that
- You have read and understood the product descriptions.
- You are the current leaseholder or a legal representative of the current leaseholder.
- Lewisham Homes will not fulfil your order request if it transpires that you have no authority to contract with us.
(a) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
We accept online payment by Visa and MasterCard. By submitting an order on our site, you warrant that: (i) all payment information provided by you is truthful and accurate: (ii) the credit card you use to pay for your order has sufficient funds to cover the full transaction amount of your order, and is active and has not expired or been cancelled; and (iii) you are the holder (or an authorised user) of the credit card and you authorise the full transaction amount of your order to be charged to your designated card.
All payment processing for purchases made on the site is handled through the ecommerce service vendor CardSave. When you pay by credit or debit card CardSave may perform a standard pre-authorisation check on you payment card to ensure there are sufficient funds to fulfil the transaction. If the issuer of your payment card refuses to or does not authorise payment for any reason, you will be notified of this immediately during your request. Your card also may be declined if (i) billing information given does not match the bank records, (ii) your card has expired or has been cancelled by the issuing bank, or (iii) a potential fraud or security issue is detected on your card.
Once you have submitted your order your credit or debit card will be charged the full transaction amount. “Successful submission of your order” means the occurrence of all the following: (i) you confirm and submit your order request; (ii) we have received your order request; (iii) if you have paid by credit or debit card CardSave has successfully completed a pre-authorisation check on your card; and (iv) your card’s issuing bank has not declined that transaction for any reason.
(c) Our Contract
When you submit an order you will receive an acknowledgement e- mail confirming receipt of your request. This email will only be an acknowledgement of your request and will not constitute acceptance of your order. No contract will be formed between you and Lewisham Homes until the following conditions have been fulfilled:
- You have submitted your order AND
- Lewisham Homes have vetted the order by checking card details provided, payment has been received in full, price advertised for products are correct, stock availability AND
Lewisham Homes have fulfilled the order by providing you with the products requested